Cancellations: For cancellations, we require a 24-hr notice (48 hours for appointments longer than 2 hours), or a fee equal to 50% of the service is charged. We also require a 48 hour notice for special event bookings, multi service appointments or group bookings. Appointments can be cancelled only by phone (prior to 24 hours before). We do not accept cancellations by email or Facebook messenger. *Please note certain services cannot be booked online due to their intricacy and attention to detail needed please call for these services.